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At the kitchen table, a retiree tracks on his phone a request he made to city hall
Public sector

Government technology,
all from one partner.

All five divisions working for your agency, from requests to transparency. You hire only what you need and deal with a single company.

  • Case intake and routing
  • Deadline and owner at every step
  • Audit trail for every action
  • Transparency portal and open data
  • Request tracking for citizens
  • ICP-Brasil digital signature
  • AI request triage
  • Integration with legacy systems
  • Field inspections via the app
  • Management KPI dashboard
  • Role-based access, per the LGPD
  • Documents attached to each case
  • Cloud servers
  • Backup and continuity
  • Professional email
Your agency's goals

Every agency goal
reaches the citizen's door.

Service

Citizens well served

Requests resolved with no lines, no paper and no second trip to the counter.

Budget

Every cent well spent

Spending tracked from commitment to payment, with the cost of every service.

Upkeep

A well-kept city

Repairs reported with photo and location, and the right crew sent.

Ombudsman

On-time responses

Info requests and complaints answered before the legal deadline.

Revenue

Revenue on track

Up-to-date records and organized collection, without raising taxes.

Licensing

Fast-track permits

New businesses and construction approved in days, with every step in view.

Oversight

Accounts approved

Complete financial reporting, ready for the audit court and for citizens.

Continuity

Seamless transitions

When a new term begins, cases and records pick up where they left off.

Aerial view

Five divisions
from plaza to city hall.

  1. Prototic Software

    Intake and departments

    The systems that keep cases moving.

    • Case intake, routing and audit trail
    • Transparency and citizen portals
    • Integration with legacy systems

  2. Prototic AI

    Ombudsman and city hall

    AI that sorts and summarizes, and staff review it.

    • Request triage, with human review
    • Weekly summary for each department, so management can act
    • Citizen questions answered with the agency's rules

  3. Prototic Cloud

    IT and data

    Data stored safely, with controlled access.

    • Servers for the agency's systems
    • Backup and continuity
    • Role-based access, with every access logged

  4. Prototic ID

    Coming soonPlaza crest

    The official's signature on every ruling.

    • e-CPF and e-CNPJ
    • Certificates for rulings and documents

  5. Prototic Labs

    Coming soon

    The in-house products Prototic builds.

    • Olav.ai, Prototic’s Brazilian artificial intelligence
    • VirtuaShop, the platform for many stores
01SOFTWARE02AI03CLOUD04ID01020304
Aerial view of a government agencyIndustry · Public sectorIllustrative drawing

Aerial view of a government agencyIndustry · Public sectorIllustrative drawing

  1. Pictured: intake and departments
    • Case intake, routing and audit trail
    • Transparency and citizen portals
    • Integration with legacy systems

  2. Pictured: ombudsman and city hall
    • Request triage, with human review
    • Weekly summary for each department, so management can act
    • Citizen questions answered with the agency's rules

  3. Pictured: IT and data
    • Servers for the agency's systems
    • Backup and continuity
    • Role-based access, with every access logged

  4. Pictured: plaza crest
    • e-CPF and e-CNPJ
    • Certificates for rulings and documents

    • Olav.ai, Prototic’s Brazilian artificial intelligence
    • VirtuaShop, the platform for many stores
Common roadblocks

The most common obstacles
and how we handle each one.

40%

Lack of skilled staff

What we do

The technical team is ours, from project to support, and AI enters the system with a defined role and review by a civil servant.

35%

Missing or unusable data

What we do

Case intake, routing and transparency in one system: data is born organized, ready for AI and for open data.

34%

Costs that seem high

What we do

The project comes in phases, each with a defined scope, timeline and cost, starting with the most urgent area.

32%

Systems that don't talk

What we do

Integration with the systems your agency already uses, via API, file or database, when they allow it.

Percentage of city governments that cited each reason for not using AI. 2025 data.

Questions

Questions before
you start.

How to hire us, where to start and what stays with your agency.

01Do I need to hire all five divisions?

No. Your agency hires only what makes sense, from one division or several, and can start with one area and add the others later.

02How does an agency hire you?

Through the procurement process that the law and the agency set. After the briefing, we send the technical information and the proposal the process requires.

03Can I start with just one area?

Yes. The project can start with the most urgent area, such as case intake or the transparency portal, and expand to the others later.

04Does it work with your agency's current systems?

It does, when they allow integration via API, file or database. What we build exchanges data with them. The briefing confirms the approach.

05What's the timeline and cost?

It depends on the scope. After the briefing, your agency receives a written proposal with scope, timeline and investment.

06Who owns the data and what gets built?

Your agency does: the code and data are in its name. Citizens' data is handled in line with Brazil's LGPD, with role-based access and every access logged.

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Next step

The first step is
to tell us how your agency works.

Sending the brief creates no commitment. If the project makes sense for both sides, we move on to the proposal.

  1. 01
    You send the briefOn the website, in a few minutes.
  2. 02
    The tech team reviews itThe people who read it build it.
  3. 03
    Written proposalWith scope, timeline and investment.
  4. 04
    Contract and Stage 01The project starts with discovery.
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