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Custom technology,
from systems to operations.

Our divisions

One division for every
area of technology.

01
PrototicSoftware

Custom systems and applications

Systems that work the wayyour company does.

Explore the division
02
PrototicAI

Artificial intelligence applied to business

More speed and precision,with your team in charge.

Explore the division
03
PrototicCloud

Servers, hosting and data center

Managed infrastructure,monitored and protected.

Explore the division
04
PrototicID

ICP-Brasil digital certificates

coming soon

Digital identitywith legal validity.

Explore the division
05
PrototicLabs

In-house products and technology

Applied innovation,from research to product.

Coming soon
Tech foundation
Prototic Software · What we build

Any system,
custom built:
SaaS platform, management system, operations system, app, support and evolution.

We build the foundation: architecture, database, integrations and security. The industry is yours; the technology is the same.

Explore Prototic Software

Dashboards, permissions, billing and integrations — ready for your operation to scale.

KPI and goals dashboardTeam and permission managementFinance and inventoryCustomer portal and orders

The system your operation uses every day, in any industry: records, workflows, inventory, finance and reports in one place.

Records and processesInventory, purchasing and financeApproval workflowsReports and KPIs

The system that runs alongside production, in any industry: orders, workstation logging, downtime, quality and maintenance.

Production ordersWorkstation loggingDowntime and maintenanceQuality and traceability

Web and mobile apps for any team, from the office to the field, with role-based access and offline use when needed.

Web, iOS and AndroidRole-based accessPhoto, signature and locationOffline use with sync

Your system online and up to date: fixes, stability and ongoing support, with improvements and new features over time.

Fixes and supportSystem monitoringSecurity updatesNew features per release
Manager following the system dashboard in the office
ORDERS · 30 DAYS+18% after the B2B portal
Dashboard · HQOverviewOrdersInventoryTeam
AI active
Orders today +12% vs. yesterday
Monthly revenueR$ 284K target 84%
Average orderR$ 2,190 stable
ORDERS · 7 DAYS▲ 18%
MTWTFSS
AI · FORECASTForecast: SKU 1042 out of stock in 3 days. Suggested restock: 240 units.
ApproveApproved ✓View report
ORDERCUSTOMERAMOUNTSTATUS
#4907Customer 118R$ 12,480 picking
#4820Customer 204R$ 6,930 invoiced
#4819Customer 087R$ 3,150 pending
Restock of 240 units approved · order sent to supplier 12
Accounts & subscriptionsrecurring
Active accounts1,248
Recurring revenueR$ 96K/mo
Deploy 2:02 PM · v2.4.1 Synced 2 s ago
Analyst and manager reviewing an order in the system at the office
PENDING APPROVALS18 → 0 the same morning
System · HQIntegrated with ERP audit trail
RecordsInventoryPurchasingFinanceReports
To approve today 2 levels
Stock below minimum14 items
ORDERDEPT.AMOUNTSTATUS
#0912ProcurementR$ 8,420 pending
#0911MaintenanceR$ 3,170 approved
#0910OperationsR$ 11,600 posted
#0909SalesR$ 2,480 posted
#0908OperationsR$ 5,090 posted
2-level approvalclient’s rule
RequestManagerDirectorsDirectors ✓
Every step is logged: who approved it, when and with what note.
Audit trail active
M. Andrade approved9:40 AM
R. Lima posted8:12 AM
End-to-end audit
Supervisor logging production at the line terminal on the shop floor
UNPLANNED DOWNTIME−32% in the first quarter
SCADA · PLANT 01SHIFT 2LINE 02LIVE
└PLANT 01└AREA 03LINE 01LINE 02FILLERLABELERCASE PACKER
SHIFT KPIsTARGET 85%
79OEE90AVAIL.95PERF.92QUAL.
OUTPUT PER HOUR · LINE 02UNITS
SHIFT DOWNTIMEPARETO
#CAUSEDURATIONOCC.%
1Tool change00:420634%
2Material shortage00:280323%
3Machine adjustment00:190715%
4Corrective maintenance00:110109%
ANDON · AREA 03REAL TIME
FILLERRUNNING
LABELERSETUP
CASE PACKERSTOPPED · 00:11
Stop logged at the workstation
StopReasonRestart
Operators log it right at their workstation. The supervisory KPI updates instantly, with no spreadsheets at the end of the shift.
From shop floor to KPI
Technician logging the job in the app on his phone
INSPECTIONS · TODAY64 synced with no signal
Inspectionsofflinesendingsent
Inspection photo of unit 14PHOTO · 2:02 PM · GPS OK
TODAY’S ROUTE4 of 6
Unit 12 · Sector Bok
Unit 14 · Sector Bpendingok
Unit 15 · Sector Cpending
Unit 16 · Sector Cqueued
NOTEValve replacement done. Part PN-4471 replaced.
Sync 3 itemsSyncing… 3 items sent
TodayOrdersPhotosProfile
NOW1 MIN AGO
New work order for your team Unit 21 · Sector D
Team C · due today
No signal queued sent
120 records stored on the device — they upload on their own when the connection is back.
In the browser live
Unit 12 · Sector Bsent
Unit 14 · Sector Bsent
Unit 15 · Sector Cqueuedsent
Works with no signal
Analyst monitoring the system on two screens
TIME TO FIX2 days → 4 h with the root cause logged
Support · HQVersion 2.4 live monitored
TicketsMonitoringReleasesBackupsReports
Open tickets 1 being fixed
Uptime · 30 days99.9%
TICKETSUBJECTTYPESTATUS
#0214Invoice errorfix fixing
#0213New reportimprovement version 2.5
#0212Slow searchfix resolved
#0211Access adjustmentadjustment resolved
#0210Updatesecurity applied
Version 2.5 · monthly updates3 items
RequestTestLiveLive ✓
Every improvement goes into a new release, tested before it goes live.
Release history logged
2.4 · Margin report12/09
2.3 · Mobile approval28/08
Ongoing support after delivery
Sample screens. The same kind of system works for any industry.

Technology at the core, applied to your industry.

See all industries
Production manager at the assembly line’s supervisory station Manufacturing

Shop floor, maintenance and quality

The system runs alongside production, at the workstation and in the office.

Operators log work at their station and KPIs update instantly — no spreadsheets at the end of the shift.

  • Work orders and tracking
  • Downtime and maintenance
  • Quality and traceability
Agronomist logging a spray application on his phone in the field at dusk Agribusiness

Harvests, inputs and traceability in the field

From field plot to inventory, with logging that works offline.

Each batch keeps its origin: application, date, person in charge and receiving invoice.

  • Harvest and spraying
  • Inputs and inventory
  • Batch tracking
Stock checker with a handheld scanner in a distribution center aisle Retail and distribution

Inventory, orders and sales force

From the sales rep’s order to picking, all in one place.

Your ERP stays where it is: the portal talks to it through the API it provides.

  • Order portal
  • Stock and purchasing
  • ERP integration
Civil servant attaching a document to an electronic case file Public sector

Case files, transparency and accountability

Every case with a deadline, an owner and an open history.

Every action is logged: date, author and the document attached to the case.

  • Filing and routing
  • Public transparency
  • Audit trail
Program coordinator entering grades in the academic system Education

Enrollment, records and student portal

From enrollment to report cards, with the academic office in the same system.

Students and parents track grades, attendance and payments in one portal.

  • Enrollment and re-enrollment
  • Records and gradebook
  • Student portal
Lawyer checking deadlines on the dashboard in the office, late afternoon Professional services

Accounting, law, engineering and the like

Deadline, documents and a person in charge for every case.

Clients track in the portal what’s in progress and what’s already been delivered.

  • Deadline tracking
  • Signed documents
  • Client portal
Clinic receptionist confirming the day’s appointments Healthcare & clinics

Scheduling, medical records, insurance and billing

Your clinic’s day-to-day in a single system, with role-based access.

Every access is logged: who opened the medical record, when and what changed.

  • Booking and confirmation
  • Patient chart
  • Insurance billing
Prototic AI · Artificial intelligence

AI applied to what you already do.

We apply AI to operations: customer service, back-office routines and workflows — in any industry, with human approval where decisions matter.

Explore Prototic AI
Two people reviewing an approval together on the system screen
Distributor AI
WhatsApp queue cleared by 6 PM — 214 conversations, 9 handed to a person.
DOCUMENT READING ok
Contracts and invoices read and organized. 1,860 pages this month.
ALERT · DEADLINE now
3 orders unconfirmed for 48 h. Follow-up sent.
Model chosen per use casePer-client isolationHuman approval
WhatsApp · Distributor AI
Hi! Has my order #4821 shipped?It shipped today at 9:12 AM. Estimated delivery: Thursday. Want the tracking link?Yes, and I need to change the address.I can update it to the new address before packing. Can you confirm the ZIP code? Address change → human approval

Serves customers and teams

Replies with context from the system. Decisions go to a person.
Invoice received by email
Data extracted and checked (CNPJ, items, amount)
Posted to the ERP and reconciled
R$ 312 discrepancy → finance approval
Payment scheduled
Today
Auto92%
Review

Automates entire processes

Records, reconciliations and rule-based integrations. Exceptions go to review.
DEMAND · SKU 3180 · 30 DAYS forecast
INSIGHT · AIDemand 34% above the monthly average. Stock covers 5 days — suggested order of 180 units from the usual supplier.
Weekly report · Mon 8:00 AMWhatsApp alerts

Analyzes and predicts

Reads your operational data and warns you before problems happen.
Inside the system when it’s ours or your company has access to it. When it isn’t, we automate the workflow around it. The screens and numbers above are examples.
How we deliver

From brief to production. No improvising.

Six stages, each with a method and an owner — briefing, design, sprints, quality, deploy and support. Plus what every project ships with by default: architecture, security and the code in your name.

Step 01

Briefing and discovery

Processes mapped and scope in writing.
Step 02

Interface design

Clickable prototype approved before any code.
Step 03
sprint 03 of 06

Development in sprints

Biweekly deliveries in a test environment.
Step 04
4/4nothing ships unchecked

Quality policies

Peer review, testing and acceptance.
Step 05
testing → production

Continuous deploy

Automated releases, with rollback ready.
Step 06
ON TIMEsla by contract

Support with SLA

Deadlines by contract. The builders support it.
Explore the full process
Prototic Cloud · Managed hosting

Your app is online, monitored every day.

We take responsibility for the infrastructure, and your company follows everything on a dashboard.

Infrastructure in Brazil or worldwideIn Brazil for domestic operations, with lower latency; abroad when the business is international. Production and staging, with 99.9% in the contract.
Daily backups with tested restores7-day retention. Restores are verified, not just scheduled.
Monitoring and ticketsEnvironment alerts, maintenance windows announced in advance and tickets opened on the same dashboard.
Assisted migrationWe bring your system over from your current provider and schedule the switchover with you, outside peak hours.
No lock-inThe code and data are yours. If you decide to move, we hand over a documented environment.
Explore hosting
Two infrastructure technicians checking the rack in the server room
YOUR SYSTEM ONLINEYou run the business.
We handle the infra.
panel.prototic.com.br/infra
Production environments running
Uptime 90d99.9%
Latency
Backup3 AM
SERVICESTATUS
portal-b2b · web ok
api · services ok
db · postgres ok
worker · automations 12 active
3:00 AM backup completed
TLS renewed automatically
3 environments monitored
Stack

Stack chosen per project,
not for convenience.

The right tools for each project — documented for your team.

See the full stack
Web
Mobile and PWA
APIs and integrations
Databases
Cloud and infra
AI and data
Meeting in a glass-walled room: an architect presents the system diagram to the CTO
PROJECT STACK documented
Web and APIReact · Node
DB and cachePostgreSQL · Redis
InfraDocker · CI/CD
docs/architecture.md · ADRs · runbooks
Decisions recorded in ADRs
Integrations

We connect the systems
your company already uses.

We build the connections that let your systems exchange data — ERP, CRM, payments, invoicing, WhatsApp or whatever your operation uses, through the APIs each one exposes.

All integrations
ERP and CRM
WhatsApp
Payments and Pix
NF-e and e-CAC
Marketplaces
BI and sheets
Manager and analyst checking a KPI on the monitor at company headquarters
OPERATIONS SYSTEMS connected
ERP
CRM
WHATSAPP
PAYMENTS
Each connection is built through the API the system exposes.
Client’s ERP kept in place
01 / 02
Who trusts us

Trusted by those who work with us.

We work with companies in every state in Brazil — and trust starts with what’s in writing, not with what’s promised in a meeting.

Remote meetings and deliveryTimeline, scope and SLA by contract
Start with the brief

Build your brief in 1 minute.

Pick what you need and the sentence writes itself. You send it and we get in touch.

YOUR BRIEFSTEP 3 / 3READY TO SEND

I want a SaaS platform to automate processes, with ERP integration and WhatsApp.

I needone option
Toone option
Withseveral options

YOUR BRIEF GOES STRAIGHT TO THE TECHNICAL TEAMNO SPAM · PROTECTED DATA · LGPD
  • You send the brief
  • We get in touch to learn more
  • If it makes sense, you get a proposal
Quick brief

Tell us the essentials. We’ll get in touch.

I need
About you
FILL IN AT LEAST ONE CHANNEL · NO SPAM · LGPD

Our divisions

One division for every area of technology.

The system built the way your company works.

Explore the division

More speed and precision, with your team in charge.

Explore the division

Applied innovation, from research to product.

Coming soon
Prototic Software · What we build

Any system, custom built: SaaS platform, management system, operations system, app, support and evolution.

We build the core: architecture, database, integrations and security.

Dashboards, permissions, billing and integrations, ready for your operation to scale.

Manager monitoring the system dashboard at the office
Synced 2 s ago
Orders · 30 days+18% after the B2B portal
KPI and goals dashboardTeams and permissionsFinance and inventoryCustomer portal and orders

The system your operation uses every day: records, inventory, finance and reports in one place.

Analyst and manager reviewing an order in the system at the office
End-to-end audit trail
Pending approvals18 → 0 the same morning
Records and processesStock and purchasingApproval workflowsReports and KPIs

The system that runs alongside production: work orders, logging, downtime, quality and maintenance.

Supervisor logging production at the line terminal
From shop floor to KPI
Unplanned downtime−32% in the first quarter
Production ordersWorkstation loggingDowntime and maintenanceQuality and traceability

Web, iOS and Android, from office to field, with role-based access and offline use.

Technician logging the job in the app on his phone
Works offline
Inspections · today64 synced offline
Web, iOS and AndroidRole-based accessPhoto, signature and GPSOffline use with sync

Your system live and up to date: fixes, support and new features over time.

Analyst monitoring the system on two screens
Ongoing support after delivery
Time to fix2 days → 4 h with the root cause logged
Fixes and supportSystem monitoringSecurity updatesNew features per release

Sample screens. The same type of system works for any industry.

Technology at the core, in your industry.

See all industries
Prototic AI · Artificial intelligence

AI applied to what you already do.

AI in customer service, day-to-day work and workflows, with human approval where the decision matters.

Explore Prototic AI

Serves customers and teams

Answers with context from your system. A person makes the call.

Automates entire processes

Records, reconciliations and rule-based integrations. Exceptions go to review.

Analyzes and predicts

Reads your operational data and flags issues before they happen.

Inside the system when it’s ours or the company grants access. When it isn’t, we automate the workflow around it. Sample screens and figures.

How we deliver

From brief to production. No improvising.

Six steps, each with its own method and owner.

  1. Step 01

    Briefing and discovery

    Processes mapped and scope in writing.

  2. Step 02

    Interface design

    Clickable prototype approved before any code.

  3. Step 03

    Development in sprints

    Biweekly deliveries to a test environment.

  4. Step 04

    Quality policies

    Peer review, testing and acceptance.

  5. Step 05

    Continuous deploy

    Automated releases, with rollback ready.

  6. Step 06

    SLA-backed support

    Deadlines by contract. The builders support it.

See the full process
Prototic Cloud · Managed hosting

Your app is online, monitored every day.

We handle the infrastructure. Your company tracks everything from a dashboard.

Two infrastructure engineers checking the rack in the server room
YOUR SYSTEM LIVEYou run the business.
We handle the infra.
Production environments running
Uptime 90d99.9%
Latency26 ms
Backup3 AM
99.9% uptime guaranteed by contract
Daily backups, with tested restores
Monitoring and tickets in one dashboard
Assisted migration, outside peak hours
The code and data belong to your company
Stack

Stack chosen per project, not for convenience.

The right tools for each project, documented for your team.

Web
Mobile and PWA
APIs and integrations
Databases
Cloud and infra
AI and data
PROJECT STACK documented
Web and APIReact · Node
Database & cachePostgreSQL · Redis
InfraDocker · CI/CD
docs/architecture.md · ADRs · runbooks
See the full stack
Integrations

We connect the systems you already rely on.

ERP, CRM, payments, invoicing and WhatsApp, through the APIs each system exposes.

ERP and CRM
WhatsApp
Payments and Pix
NF-e and e-CAC
Marketplaces
BI & spreadsheets
All integrations
Who trusts us

Trusted by those who work with us.

We serve companies anywhere in Brazil. Trust starts with what’s in the contract.

Remote meetings and deliveryTimeline, scope and SLA by contract
Start with the brief

Build your brief in 1 minute.

Tap the blanks and the sentence builds itself. You send it and we get in touch.

Your briefStep 3 / 3

I want a SaaS platform to automate processes, with ERP integration and WhatsApp.

Ready to send. Tap a blank to change it.

Straight to the tech teamLGPD
Optionsone option
  • You send the brief
  • We get in touch to learn more
  • If it’s a fit, you get a proposal