Patient care
More time for patients
Less typing and red tape for caregivers, and more appointment time with the patient in the room.
Healthcare & clinicsYour clinic's technology,
Your clinic's technology,
all from one partner.
All five divisions working for your clinic, from scheduling to billing. You hire only what you need and deal with a single company.
- Scheduling by provider and room
- Appointment confirmations on WhatsApp
- EHR with role-based access
- Insurance billing in the TISS standard
- Claim denials tracked until payment
- Lab orders and results
- Inventory with lot and expiry
- Patient check-in, no lines
- No-show and occupancy panel
- AI patient history summary
- E-prescriptions and notes
- Integration with the system you use
- Cloud servers
- Backup and continuity
- Professional email
Your clinic's goalsCare is the main goal.
Care is the main goal.
Tech takes care of the rest.
Fill every slot
Squeeze-ins, follow-ups and open slots on the scheduler's screen.
Patients seen on time
Fast check-in and every step of the visit right on schedule.
Management
Revenue per schedule
Occupancy, revenue and cost by provider, room and procedure, to decide where to invest.
No lost revenue
Every visit billed, whether to insurance or self-pay.
Patients who return
Everyone recognized at the front desk, without repeating details each visit.
Data in good hands
Every piece of patient data handled with the care the law requires.
Open another location
A new location or specialty, with the same standard of care.
Don't see your goal?
If technology can solve it, we build it, with the care healthcare demands. Tell us what it is.
Share my goal For example: connect the clinic to the lab, launch a patient app or automate physician payouts.Aerial viewFive divisions
Five divisions
from booking to charts.
Prototic Software
Front desk and exam roomsThe systems behind every visit.
- Scheduling, check-in and front desk display
- EHR with role-based access
- Insurance billing in the TISS standard
Prototic AI
Scheduling and billingAI that runs the routine, reviewed by your team.
- Appointment confirmation and rescheduling on WhatsApp
- History summary for the clinician to review
- Claims checked before submission to insurers
Prototic Cloud
Medical records roomWhere patient records are kept, securely.
- Servers with controlled access
- Backup of records and test results
- Professional email on the clinic's domain
Prototic ID
Coming soonEntrance signThe signature on every prescription and invoice.
- e-CPF to sign prescriptions and medical notes
- The clinic's e-CNPJ for invoices
Prototic Labs
Coming soonThe in-house products Prototic builds.
- Olav.ai, Prototic’s Brazilian artificial intelligence
- VirtuaShop, the platform for many stores
Aerial view of a clinicIndustry · Healthcare & clinicsIllustrative drawing
- Pictured: front desk and exam rooms
- Scheduling, check-in and front desk display
- EHR with role-based access
- Insurance billing in the TISS standard
- Pictured: scheduling and billing
- Appointment confirmation and rescheduling on WhatsApp
- History summary for the clinician to review
- Claims checked before submission to insurers
- Pictured: medical records room
- Servers with controlled access
- Backup of records and test results
- Professional email on the clinic's domain
- Pictured: entrance sign
- e-CPF to sign prescriptions and medical notes
- The clinic's e-CNPJ for invoices
- Olav.ai, Prototic’s Brazilian artificial intelligence
- VirtuaShop, the platform for many stores
Common roadblocksThe most common obstacles
The most common obstacles
and how we handle each one.
33%
Attracting new patients
What we doAI-powered WhatsApp service that answers and books at any hour, so no inquiry goes unanswered.
33%
Getting more private patients
What we doBooking via WhatsApp or the portal, payment by Pix or card through a link, and the system reminds patients to come back.
29%
Increasing revenue
What we doClaims checked before submission, denials tracked until payment, and self-pay billing in the system.
16%
Reducing no-shows
What we doAutomatic confirmation and rescheduling via WhatsApp, with open slots offered to the waitlist.
Percentage of clinics and hospitals that named each challenge among their biggest management issues. 2024 data.
QuestionsQuestions before
Questions before
you start.
How to hire us, where to start and what stays with your company.
01Do I need to hire all five divisions?
No. You hire only what makes sense for the clinic, from one division or several, and you can start with one area and add the others later.
02What about patients' health data?
They're sensitive data under Brazil's LGPD. In the systems we build, each person accesses only what their role allows, every access to the patient record is logged and the data sits on servers with backups.
03Can I start with just one area?
Yes. The project can start with the most urgent area, such as scheduling or insurance billing, and expand to the others later.
04Does it work with the clinic's current system?
It does, when it allows integration via API, file or database. What we build exchanges data with it, and billing follows the insurers' TISS standard. The briefing confirms the approach.
05What's the timeline and cost?
It depends on the scope. After the briefing, you get a written proposal with scope, timeline and investment.
06Who owns the data and what gets built?
Your clinic does: the code and data are in its name. In the systems we build, every change is logged and data is handled in line with the LGPD.
Other industries
See all industriesNext stepThe first step is
The first step is
to tell us how your clinic works.
Sending the brief creates no commitment. If the project makes sense for both sides, we move on to the proposal.
- 01You send the briefOn the website, in a few minutes.
- 02The tech team reviews itThe people who read it build it.
- 03Written proposalWith scope, timeline and investment.
- 04Contract and Stage 01The project starts with discovery.