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Prototic Software · Custom systems

It's your process.
Your system, too.

We build the system your company needs, the way it already works and connected to what it already uses. We learn your day-to-day, design it with your team, build it, launch it and keep looking after it. You approve every step.The system your company needs, built the way it works and connected to what it already uses. You approve every step.

When it makes sense

When the way you workdoesn't fit packaged software.

Off-the-shelf software handles what's the same at every company. When yours has its own rules, when information is scattered across spreadsheets, emails and messages, or when the company has grown and the system hasn't kept up, the answer is a system built for it. See if any of these sound familiar.When the company has its own rules, information is scattered across spreadsheets, emails and messages, or the system hasn't kept up with growth. See if any of these sound familiar.

A manager and an analyst go through printed spreadsheets, a laptop and messages on a phone, looking for a piece of information.

You needWe do

  1. “It's all spreadsheets and email.”

    One system with every step, the owner and the history, all in one place.

  2. “The ERP misses part of the operation.”

    A system alongside the ERP that exchanges data with it, with no double entry.

  3. “Clients and partners have to call us.”

    A portal where they place orders and track everything on their own.

  4. “Daily work depends on who knows how.”

    A system that shows what needs doing, who does it and what's left.

  5. “A legacy system holds us back.”

    The new version, with the same rules, the data carried over and a planned switchover.

  6. “The company wants to sell its own software.”

    A subscription platform, with client companies, plans and billing.

Examples by area

What we can buildin every department.

Each system grows out of one area's day-to-day and talks to what the company already uses. These are among the most requested. Yours could be one of them, a mix of several or something only your company does.These are among the most requested. Yours could be one of them, a mix of several or something only your company does.

A maintenance technician logs the job on a tablet next to the equipment, with his supervisor beside him.

The ten most requested

  • PurchasingRequisitions and approvals

    From request to approved purchase, with quotes and sign-off limits.

  • LegalContract management

    Expirations, adjustments and amendments, with alerts in advance.

  • SalesCommissions & goals

    Commissions calculated by the company's rules, no manual checking.

  • QualityInspections & nonconformities

    Inspections with photos, and fixes tracked to the end.

  • SalesReseller order portal

    Resellers order, check their credit and track delivery.

  • SupportCustomer portal

    Tickets, bill copies and documents, without having to call.

  • MaintenanceWork orders

    Work orders opened, scheduled and closed on the technician's phone.

  • LogisticsDock scheduling

    A time slot for each truck, the yard queue and load checks.

  • FinanceNew billing system

    The old system replaced without losing the rules or the history.

  • ProductSubscription platform

    The company's software sold to other companies by subscription.

How we do it

You approve every step.We stand behind each one.

The same method on every project, with one lead from the first meeting to support. At each step, you see what we do, what you get, who on your team takes part and what you approve.The same method on every project, with one lead from start to support. At each step: what we do, what you get, who takes part and what you approve.

Step 011 / 6

Discovery

What we do
We talk to the people who live the process and map how it works today and where it gets stuck.
You get
The scope in writing: what's in, what's out, the steps and the investment.
From your company
  • Who decides
  • Who runs the process today

You approve

Scope and proposal.

In every project
  • Built to growThe system keeps up as the company grows.
  • Works with what you haveERP, CRM, payments and invoicing, connected in the project.
  • Security and LGPDProtected data, and everyone sees only what they should.
  • It's your systemCode and documentation in the company's name.

The full method, including the tech and the team, is covered in How we work

Trust

Built by us.Yours from day one.

Everything we build is in your company's name: the system, the documentation and the data. If you ever want to switch vendors, you take it all with you. Security is built in from the design, and whoever built the system looks after it afterward.System, documentation and data are in your company's name. If you switch vendors, you take it all. And whoever built it looks after it.

The company's director and the project team talk in a meeting, with the system open on a laptop and the documentation on the table.
  • It's yours

    Code, documentation and data in its name, from the start.

  • Access by role

    The company decides what each role can see and do.

  • Everything is logged

    Who did what, and when, to check whenever you need.

  • Protected data

    Security and LGPD built in from the system's design.

  • Nothing lost in an update

    Every version is kept, and the previous one is back in one click.

  • The builders maintain it

    Fixes and improvements with response times set in the contract.

The system runs on our managed hosting or in your company's cloud. Explore hosting

FAQ

Before you buildyour custom system.

What executives and managers ask before starting a system.

01Is it better to build or buy a system?

If an off-the-shelf system fits the process without forcing the company to change what sets it apart, it's usually the best path, and we'll tell you so in discovery. Custom pays off when the process is unique, when the ready-made option needs too much adapting, or when the system has to talk to what the company already has.

02What's the cost and timeline?

It depends on the process, who will use it and the integrations. After your request, our sales team sends a written proposal with scope, timeline and investment. You can start with a first version, with the essentials live before the rest.

03How much of our team's time does the project take?

Your team steps in at four moments: the discovery conversations, the prototype test, the demo at the end of each cycle and the final test. We handle the rest, and the project lead works out the schedule with you.

04What if we change our minds mid-project?

Change is normal: every cycle you see the system and can reprioritize the next one. If a change affects scope, timeline or price, the impact comes in writing and only goes ahead with your approval.

05Will the system talk to our ERP?

Yes, through the integration points the ERP provides. The new system sits alongside the ERP without touching its core, which also makes ERP upgrades easier. If an integration point is missing, discovery shows it before the scope is set.

06Who owns the system? What if we want to switch vendors someday?

Your company does: code, documentation and data are in its name from the start, and the contract says so in writing. Open-source components used in the system follow their own licenses. If you switch vendors, you get everything documented.

07Where is the system hosted?

On our managed hosting or in your company's cloud, whichever it prefers. The choice goes into the proposal, along with who handles each part.

08With today's AI tools, isn't it simpler to build in-house?

Writing code got faster for everyone. What makes a good system is still understanding the process, designing the solution, testing, releasing safely and having someone accountable for it afterward, and that's what our method guarantees.

Proposal

Tell us how it works today.We'll design the system.

Check what the system needs to solve and tell us how the process works today. Our sales team reads your request and sends a written proposal with scope, steps and investment.Check what the system needs to solve and tell us how the process works today. Our sales team sends a written proposal.

What the system needs to solve
Your request

Check what the system needs to solve. If you're not sure yet, our team will help you figure it out.

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