Respond right away
Customers track what they bought and get help without waiting on hold.
Retail and distributionRetail technology,
Retail technology,
from a single partner.
All five divisions working for your business, from stock to delivery. You hire what you need and deal with just one company.
- Customer ordering portal
- Sales rep app
- Real-time stock by warehouse
- Barcode-scanned picking
- Proof of delivery on mobile
- Customer credit and collections
- Sales and coverage dashboard
- AI purchase suggestions
- AI customer service on WhatsApp
- Team targets and commissions
- ERP integration
- Ordering that works offline
- Cloud servers
- Backup and continuity
- Business email
Your business goalsIn retail, targets are made to be hit.
In retail, targets are made to be hit.
Technology gets you there faster.
Sales
Sell more to existing customers
Your whole customer base on screen: what each one buys, what they've stopped buying and how long since their last order.
Sell at a profit
Price, discount and cost of each order calculated before you close.
Inventory
Keep the right products in stock
What sells and what sits, item by item, so you buy the right amount and never lose a sale to a stockout.
Error-free delivery
Every order checked before it ships, and customers know when it arrives.
Get paid on time
Credit checked on every order, and automatic payment reminders.
Know what's profitable
Sales and margin by customer, product and sales rep, all in one place.
Serve new markets
A new branch, more reps or another region, without rebuilding your systems.
What's next?
If technology solves it, we build it. Tell us what it'll take to hit yours.
Share my goal For example: unify inventory across branches, get an app for shipping or automate purchase orders.Aerial viewFive divisions
Five divisions
from dock to counter.
Prototic Software
Picking, sales and deliveryThe systems that get the order to the customer.
- Ordering portal and sales rep app
- Picking with handheld scanners and proof of delivery on mobile
- Linked to the ERP and the NF-e
Prototic AI
Service and purchasingAI that serves customers and suggests what to restock.
- WhatsApp service: orders, delivery times and invoice copies
- Restock suggestions by turnover, for the team to approve
- Item suggestions for each customer, based on history
Prototic Cloud
Pallet racksWhere the systems and data are kept.
- Servers for the portal and the apps
- Business email with your company domain
- System backup and continuity
Prototic ID
Coming soonGatehouseThe company's signature on every outgoing invoice.
- e-CNPJ to sign the NF-e for each order
- e-CPF for the company's legal representative
Prototic Labs
Coming soonThe in-house products Prototic builds.
- Olav.ai, Prototic’s Brazilian artificial intelligence
- VirtuaShop, the platform for many stores
Aerial view of a distributorIndustry · Retail and distributionIllustrative drawing
- Pictured: picking, sales and delivery
- Ordering portal and sales rep app
- Picking with handheld scanners and proof of delivery on mobile
- Linked to the ERP and the NF-e
- Pictured: service and purchasing
- WhatsApp service: orders, delivery times and invoice copies
- Restock suggestions by turnover, for the team to approve
- Item suggestions for each customer, based on history
- Pictured: pallet racks
- Servers for the portal and the apps
- Business email with your company domain
- System backup and continuity
- Pictured: gatehouse
- e-CNPJ to sign the NF-e for each order
- e-CPF for the company's legal representative
- Olav.ai, Prototic’s Brazilian artificial intelligence
- VirtuaShop, the platform for many stores
Common roadblocksThe most common obstacles
The most common obstacles
and how we handle each one.
40%
Cost of implementing technology
What we doYou can start with a single area, like the ordering portal, and add the others later, at a pace your cash flow allows.
25%
Lack of skilled professionals
What we doYou don't need to build an IT team to get started. Whoever builds it also supports it, with support terms set by contract.
21%
Cost of getting market and customer data
What we doThe orders and customers you already have become a dashboard: turnover, customer base, coverage and sales by rep.
20%
Time to assess cost-benefit
What we doThe proposal comes in writing, with scope, timeline and investment for each phase, so you decide with numbers in hand.
Percentage of Brazilian retail and service business owners who cited each difficulty in implementing technology and running their business. 2021 data.
QuestionsQuestions before
Questions before
you start.
About how to hire us, where to start and what your company keeps.
01Do I need to hire all five divisions?
No. You hire only what makes sense for your business, from one division or several, and you can start with one area and add the others later.
02Do we keep our current ERP?
Yes. The portal and apps talk to it via API, file or database, when the ERP allows it. Orders, inventory and billing stay in sync. The brief confirms the approach.
03Does the sales rep app work offline?
Yes. The order is saved on the device and goes into the system when the connection comes back, with the pricing and credit from the last sync.
04Can we start with just one area?
Yes. The project can start with the most urgent area, like the ordering portal or picking, and expand to the others later.
05What's the timeline and the cost?
It depends on the scope. After the brief, you get a written proposal with scope, timeline and investment.
06Who owns the data and what gets built?
Your company does: the code and data are in its name. In the systems we build, each person accesses only what their role allows, every change is logged and data is handled in compliance with the LGPD.
Other industries
See all industriesNext stepThe first step is
The first step is
to tell us how your operation runs.
Sending the brief creates no commitment. If the project makes sense for both sides, we move on to the proposal.
- 01You send the briefOn the website, in a few minutes.
- 02The tech team reviews itThe people who read it build it.
- 03Written proposalWith scope, timeline and investment.
- 04Contract and Stage 01The project starts with discovery.