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Prototic Cloud · Managed hosting

Hosting
in Brazil,
with support in Portuguese.

cPanel hosting on servers in São Paulo, with NVMe storage and an SSL certificate included. Our sales team recommends the right plan for your operation.

Data center in São PauloServers in São Paulo99.9% SLA24/7 monitoring

Three plans

Start small and
grow without migrating.

All three plans run on the same hosting, in São Paulo, with the same performance. What changes is the storage and how many domains, email accounts and databases fit in the account.

Level 1

Essential

For an office's website and email, with everything at hand in cPanel.

Disk3 GB NVMe
Domains1
Mailboxesup to 10
  • 2 MySQL databases
  • cPanel and free SSL
  • SSH access and Cron jobs
  • Daily, weekly and monthly backup
Offices and professionals just getting started.See the plan
Level 2

Professional

For companies with more mailboxes and PHP systems in daily use.

Disk6 GB NVMe
Domainsup to 3
Mailboxesup to 30
  • 10 MySQL databases
  • cPanel and free SSL
  • SSH access and Cron jobs
  • Daily, weekly and monthly backup
Companies whose teams rely on email every day.See the plan
Level 3

Business

To bring multiple domains, departments and brands into one account, with more space.

Disk12 GB NVMe
Domainsup to 5
Mailboxesup to 60
  • 25 MySQL databases
  • cPanel and free SSL
  • SSH access and Cron jobs
  • Daily, weekly and monthly backup
Companies with multiple departments, brands or sites.See the plan
Why host with us

Close to your customers,
close to you.

Servers in Brazil make your system faster for people here. And when something needs attention, you hear back from a team that speaks your language and knows your environment.

Human support, in Portuguese

Tickets opened from the dashboard and followed from start to finish, with a report whenever there's an incident.

Servers in São Paulo

Your company's data stays in Brazil, in a cloud data center with 24/7 monitoring. Less distance to your customers, less waiting on every click.Your company's data stays in Brazil, on cloud servers with 24/7 monitoring. Less distance to your customers, less waiting on every click.

Setup included

The team sets up your domain, SSL certificate and email from day one.

99.9% SLA

That's what we sign with you, with servers monitored around the clock.

Assisted migration

We bring over files, databases and email from your current provider and schedule the cutover with you.

The right plan

The sales team recommends a plan based on your actual usage and adjusts it when that changes.

Dashboard

Full control in the panel,
support when needed.

cPanel brings email, domains, files, databases and certificates together in one place, with our branding. And whenever you prefer, the team does it for you.

Illustrative screens. Numbers vary with the plan you choose.

Tech specs

All three plans,
side by side.

What each plan delivers, in numbers and features, so you can compare without needing an expert by your side.

Feature
EssentialWebsite and email for one office
ProfessionalMore mailboxes and PHP apps
BusinessMultiple domains, teams and brands
Infrastructure
Hosting type
Shared
Shared
Shared
Data center
São Paulo, SP
São Paulo, SP
São Paulo, SP
Processor
Intel Xeon
Intel Xeon
Intel Xeon
Storage
3 GB NVMe
6 GB NVMe
12 GB NVMe
Bandwidth
Unlimited
Unlimited
Unlimited
CPU per account
Up to 25% sustained use
Up to 25% sustained use
Up to 25% sustained use
Concurrent processes
25
25
25
Files per account (inodes)
Up to 250,000
Up to 250,000
Up to 250,000
Contractual uptime
99.9%
99.9%
99.9%
Monitoring
24/7
24/7
24/7
Access and system
Panel
cPanel
cPanel
cPanel
SSH access
On your account
On your account
On your account
Root access
No
No
No
Operating system
AlmaLinux
AlmaLinux
AlmaLinux
Scheduled tasks (Cron)
Yes
Yes
Yes
Domains and email
Domains
1
Up to 3
Up to 5
Email accounts
Up to 10
Up to 30
Up to 60
Webmail
Roundcube or Horde
Roundcube or Horde
Roundcube or Horde
Antispam
CloudMark and SpamAssassin
CloudMark and SpamAssassin
CloudMark and SpamAssassin
Sending
Automatic anti-spam limit
Automatic anti-spam limit
Automatic anti-spam limit
Languages and databases
PHP
8.0 or later
8.0 or later
8.0 or later
Python, Ruby on Rails and Perl
Yes
Yes
Yes
CGI and FastCGI
Yes
Yes
Yes
MySQL databases with phpMyAdmin
Up to 2
Up to 10
Up to 25
cURL, CPAN, GD and ImageMagick modules
Yes
Yes
Yes
Node.js, Docker and PostgreSQL
No
No
No
Applications
WordPress
Yes
Yes
Yes
Security and continuity
SSL certificate
Free on every domain
Free on every domain
Free on every domain
Backup
Automatic: daily, weekly and monthly
Automatic: daily, weekly and monthly
Automatic: daily, weekly and monthly
Migration
Assisted by our team
Assisted by our team
Assisted by our team

What changes between plans

Storage3 GB NVMe6 GB NVMe12 GB NVMe
Domains1Up to 3Up to 5
Email accountsUp to 10Up to 30Up to 60
MySQL databases with phpMyAdminUp to 2Up to 10Up to 25

Same on all three plans

Infrastructure
Hosting type
Shared
Servers
São Paulo, SP
Processor
Intel Xeon
Bandwidth
Unlimited
CPU per account
Up to 25% sustained use
Concurrent processes
25
Files per account (inodes)
Up to 250,000
Contractual uptime
99.9%
Monitoring
24/7
Access and system
Panel
cPanel
SSH access
On your account
Root access
No
Operating system
AlmaLinux
Scheduled tasks (Cron)
Yes
Domains and email
Webmail
Roundcube or Horde
Antispam
CloudMark and SpamAssassin
Sending
Automatic anti-spam limit
Languages and databases
PHP
8.0 or later
Python, Ruby on Rails and Perl
Yes
CGI and FastCGI
Yes
cURL, CPAN, GD and ImageMagick modules
Yes
Node.js, Docker and PostgreSQL
No
Applications
WordPress
Yes
Security and continuity
SSL certificate
Free on every domain
Backup
Automatic: daily, weekly and monthly
Migration
Assisted by our team
All three plans run on the same type of shared server: per-account performance is the same; what changes is the storage and how many domains, databases and email accounts you get.See the plans
Professional email

Your company email,
on your own domain.

Accounts with your company's name, on your phone, computer or browser, with two-layer spam filtering before the inbox.

POP3 and IMAP

Works with Outlook, Apple Mail, the Gmail app and any email client.

Webmail

Roundcube or Horde to read and reply in your browser, from anywhere.

Two-layer spam filtering

CloudMark and SpamAssassin filter messages before they reach your inbox.

Lists, auto-replies and forwarding

Out-of-office replies, department lists and automatic copies to another mailbox.

Email comes with every plan: up to 10, 30 or 60 accounts, depending on the plan.

Off-the-shelf or managed

You run the business,
we handle the server.

With off-the-shelf hosting, you buy the space and handle the rest on your own. Here, a team sets up the environment, keeps an eye on it day to day and knows what runs on your hosting.

Task
Off-the-shelf hostingYou do itA ready-made package, the same for every customer.With you7 of 7
Managed hostingWe do itThe right plan for your operation, with people who know your environment.With us7 of 7
Plan sizing

You pick from fixed packages on your own.

The sales team studies your usage, recommends the right plan and adjusts it as usage changes.

Environment setup

You set up the domain, SSL and email in the panel.

Domain, SSL and email arrive set up and ready to use.

Switching providers

You move files, databases and email yourself, or request the standard migration.

Assessment, copy, testing and cutover at the agreed time, with the team by your side.

Managing backups

You check whether the package's standard backup is enough.

Automatic daily, weekly and monthly backups, and the team handles restores.

Server monitoring

The provider looks after the machine. What runs on it is up to you.

24/7 monitoring and a team that knows your setup.

Troubleshooting

You open a ticket with a general help desk and explain your case.

A Portuguese-speaking team that already knows your environment solves it with you.

Reporting

You follow the general status page, when there is one.

An incident report whenever something happens, and whenever you ask.

  1. Plan sizing

    You pick from fixed packages on your own.

    The sales team studies your usage, recommends the right plan and adjusts it as usage changes.

  2. Environment setup

    You set up the domain, SSL and email in the panel.

    Domain, SSL and email arrive set up and ready to use.

  3. Switching providers

    You move files, databases and email yourself, or request the standard migration.

    Assessment, copy, testing and cutover at the agreed time, with the team by your side.

  4. Managing backups

    You check whether the package's standard backup is enough.

    Automatic daily, weekly and monthly backups, and the team handles restores.

  5. Server monitoring

    The provider looks after the machine. What runs on it is up to you.

    24/7 monitoring and a team that knows your setup.

  6. Troubleshooting

    You open a ticket with a general help desk and explain your case.

    A Portuguese-speaking team that already knows your environment solves it with you.

  7. Reporting

    You follow the general status page, when there is one.

    An incident report whenever something happens, and whenever you ask.

Makes sense if you have the time and technical staff to handle everything.

  • 99.9% uptime guaranteed by contract
  • Data center in São PauloServers in São Paulo
  • Human support, in Portuguese
  • Dashboard to track every ticket
Plans

Reference plans,
tailor-made proposal.

Starting points for the conversation. Our sales team adjusts features and term, then sends the proposal with pricing.

Level 1

Essential

For an office's website and email.

  • Storage3 GB NVMe
  • Domains1
  • Email accountsup to 10
  • MySQL databasesup to 2
  • SSH and Cron accessincluded
  • Backupdaily, weekly and monthly
Important

Shared server, no root access. Performance is the same on all three plans: each account can use up to 25% of CPU continuously and up to 25 processes at once.

Level 2

Professional

For companies with more mailboxes and PHP systems.

  • Storage6 GB NVMe
  • Domainsup to 3
  • Email accountsup to 30
  • MySQL databasesup to 10
  • SSH and Cron accessincluded
  • Backupdaily, weekly and monthly
Important

Shared server, no root access. Performance is the same on all three plans: each account can use up to 25% of CPU continuously and up to 25 processes at once.

Level 3

Business

To bring multiple domains, departments and brands together in one place.

  • Storage12 GB NVMe
  • Domainsup to 5
  • Email accountsup to 60
  • MySQL databasesup to 25
  • SSH and Cron accessincluded
  • Backupdaily, weekly and monthly
Important

Shared server, no root access. Performance is the same on all three plans: each account can use up to 25% of CPU continuously and up to 25 processes at once.

Reference quotas. Features, term and payment method are set in the proposal.On every plan: data center in São Paulo, 99.9% SLA, free SSL and assisted migration.On every plan: servers in São Paulo, 99.9% SLA, free SSL and assisted migration.
Migration

Switching providers
is on us.

We copy files, databases and email, test everything on the new server and only then point the domain, at the time you choose.

  1. 1Assessment

    We list everything you have today: systems, databases, email and domains.

  2. 2Copy

    Everything moves to the new server without touching what's live.

  3. 3Testing

    We check that everything works before switching anything.

  4. 4Cutover

    The domain is pointed over at the agreed time, and we keep a close eye on things in the hours that follow.

FAQ

Questions
before you sign up.

What people ask most about the plans, backup, migration and signing up.

Usage rules, up front
  • All plansEach account can run up to 25 processes at once and use up to 25% of CPU during peaks of 90 seconds or more. This protects everyone sharing the server.
  • EmailBulk sending isn’t allowed. The sending limit adjusts to each account’s reputation.
  • BackupSingle files over 50 GB are left out of the automatic backup.
01Are the servers really in Brazil?

Yes. All three plans run in a cloud data center in São Paulo, with 24/7 monitoring.Yes. All three plans run on cloud servers in São Paulo, with 24/7 monitoring.

02How does signing up work?

You request a proposal, our sales team learns what your company needs and builds the plan with the right features. Billing is handled by the team itself.

03What's the difference between the plans?

Disk space and how many domains, email accounts and databases fit in the account. Performance is the same on all three, because they all run on the same type of shared server.

04Can I change plans later?

You can upgrade or downgrade whenever you need. The team makes the switch, with no migration. To downgrade, your usage has to fit the smaller plan.

05Do you handle the migration?

We do. We copy files, databases and email, test on the new server and point the domain at the agreed time.

06How does backup work?

Every plan includes automatic daily, weekly and monthly backups of the account. If you need to go back to a backup, the team does the restore.

07Does SSL cost extra?

No. The Let's Encrypt certificate is free for all domains and subdomains and renews automatically.

08Do I get root access?

No. These are shared hosting plans: you get SSH access to your own account, not to the whole server. That's why Node.js, Docker and PostgreSQL aren't included in these plans.

09Which panel will I use?

cPanel, with our branding, on every plan.

10Can I use a domain I already own?

Yes. The team walks you through pointing it or makes the switch with you.

11Can I send email marketing through the hosting?

It's not recommended. Sending has limits to protect the servers' reputation. For campaigns, use a dedicated email marketing tool.

Proposal

Tell us what you need.
We'll build the plan.

Tell us the plan you have in mind and your must-haves. Our sales team studies your usage, recommends the right plan and sends the proposal.

Plan
What you need
Your request

Choose a plan and your must-haves. If you're not sure yet, the team will help you decide.

You'll get a proposal with features, term and pricing. Nothing is charged until you accept.